What is Clearpay?
Clearpay is a service that allows you to make purchases
now and pay for them in four payments made every 2
weeks without any interest.

How do I use Clearpay?
Simply shop online or in-store (where available) and add
items to your shopping bag and checkout as normal.
At the checkout choose Clearpay as your payment
method. First-time customers will need to register
with Clearpay and provide payment details, as usual,
returning customers simply log in to make their purchase.
It’s that easy!

Please note that all items in your shopping bag must
be eligible for Clearpay. A minimum purchase amount
may apply and you must meet additional eligibility
requirements to qualify.

Where can I use Clearpay?
Clearpay can only be applied to purchases made on the
retailer website or in-store (where available).

How does the payment schedule work?
All customers are required to make their first payment at
the time of purchase, with the remaining three payments
deducted every two weeks from your chosen payment
method. If you choose to make additional payments
before your scheduled pay dates, you may do so through
your Clearpay account.

You can log in to your Clearpay account to view your
payment schedule and make a payment before
the due date if you choose to do so.

Frequently Asked Questions by Customers

What if I can’t pay a Clearpay instalment?
If funds are not available or you otherwise do not make
your payment when it is due, late fees may apply. Click
here for complete terms.

When will my items be delivered if I use Clearpay?
Clearpay orders are delivered as per our standard
delivery time frame after you complete your
order online.Visit our delivery page for more information.

What products are not eligible for purchase using
Clearpay is not available on purchases of gift cards.
If you are purchasing gift cards along with Clearpay
eligible products, you will need to place two separate

How do I return or exchange an item purchased
using Clearpay?
If you have changed your mind, you can return your 
Clearpay purchase by post for a refund. Please check
out our returns policy here. Clearpay will be notified of
your return and will process the appropriate refunds.
Please do not return your purchase to Clearpay.

If you believe there is fault or concern with your Clearpay
purchase payment, please contact Clearpay customer
support at

Where can I find out more about Clearpay?
If you would like to know more about Clearpay,
visit the Clearpay website for
a comprehensive list of FAQs, terms, as well as
Clearpay’s Privacy Policy, which can be found at

If you have any questions about your Clearpay account,
please contact Clearpay directly via a web form
found here.